Returns & Exchanges
At Kleinfeld Again, we want you to feel confident in your purchase, which is why we offer a 14-day return window for all eligible pre-owned and sample designer bridal wear. Items must be returned in their original, unaltered condition with all security tags intact to qualify for a full refund.
Initiate Your Return
Log into your account portal and select the order containing the item you wish to return to receive an automated Return Authorization Number.
Secure Packaging
Carefully place the garment in its original garment bag and shipping box, ensuring all original designer labels and Kleinfeld Again security tags are still attached.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of your request.
Inspection and Refund
Once our quality control team verifies the garment's condition, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing